Return and Refund Policy

At Rebel Renaissance, we strive to provide you with the best shopping experience possible. We understand that sometimes returns or exchanges may be necessary, and we're here to assist you. Please read our Return and Refund Policy carefully to understand your rights and options:

1. Returns:

   - You may request a return within 30 days from the date of delivery.

   - To be eligible for a return, the item must be unused, unworn, and in its original condition with all tags and packaging intact.

   - Certain items, such as intimate apparel or personalized/customized products, may not be eligible for return due to hygiene or customization reasons.

2. Refunds:

   - The refund will be issued to the original payment method used for the purchase.

   - Please note that the time it takes for the refund to be reflected in your account may vary depending on your bank or credit card company.

3. Exchanges:

   - If you need to exchange an item for a different size, color, or style, please contact our customer support team to initiate the exchange process.

   - Exchanges are subject to availability. If the desired item is unavailable, we will assist you in finding a suitable alternative or offer a refund.

4. Return Shipping:

   - Customers are responsible for the return shipping costs unless the return is due to our error or a defective item.

   - We recommend using a trackable shipping service or purchasing shipping insurance for your return to ensure its safe arrival.

5. Damaged or Defective Items:

   - If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund, including any applicable shipping charges.

6. Non-Returnable Items:

   - Certain items, such as final sale items or promotional/discounted items, may not be eligible for return or refund. Please check the product description or contact our customer support for clarification.

7. Customer Support:

   - If you have any questions, concerns, or need assistance with your return or refund, please don't hesitate to reach out to our friendly customer support team. We are here to help!

Please note that this Return and Refund Policy applies to online purchases made through our website. For purchases made through third-party platforms or retail stores, please refer to their respective return policies.

We reserve the right to modify or update this policy at any time, and any changes will be communicated on our website. By making a purchase with us, you agree to comply with our Return and Refund Policy.

Thank you for choosing Rebel Renaissance. We appreciate your support and value your satisfaction.